Question 1

Is iNextERP Cloud only for hosting iNextERP software, or can we host other business apps too?

Accepted Answer

While it is pre-configured and fine-tuned for peak ERP database performance, you can also host connected business tools, custom web portals, e-commerce databases, and API middleware seamlessly.

Question 2

Where is our business data physically hosted, and is it secure?

Accepted Answer

Your data is hosted on Tier-3 and Tier-4 datacenters located within India, protected by 256-bit SSL encryption, hardware firewalls, automated anti-DDoS protection, and strict IP-whitelisting options.

Question 3

How does iNextERP Cloud handle server failures or power outages?

Accepted Answer

We maintain a redundant, failover infrastructure with a 99.99% Uptime SLA. If a primary cloud node experiences an anomaly, secondary backup nodes take over automatically without interrupting your billing or database access.

Question 4

How frequently are cloud backups taken, and can we restore data if deleted by mistake?

Accepted Answer

Automated cloud snapshots run daily in the background with continuous incremental database logging. You can request a point-in-time data restoration to any previous snapshot with zero data corruption.

Question 5

What happens to counter billing if our retail outlet loses internet connection?

Accepted Answer

Your POS billing counters will NOT stop working. iNextERP features a Hybrid Offline Mode that lets cashiers keep printing invoices locally. Once internet connectivity restores, data automatically syncs to your central cloud database.

Question 6

Do we need an internal IT manager or server engineer to manage this cloud?

Accepted Answer

No! iNextERP Cloud is a Fully Managed Service. Our dedicated DevOps team manages server provisioning, security patches, performance tuning, and backup health monitoring 24/7.

Question 7

Can we upgrade RAM, Storage, or CPU as our business opens new branches?

Accepted Answer

Yes, absolutely. Resources can be scaled up or down on-demand with zero system downtime, ensuring you only pay for the exact compute infrastructure your business requires.

Question 8

How does iNextERP Cloud protect against Ransomware and cyber threats?

Accepted Answer

We utilize isolated database containerization, multi-factor authentication (MFA), automated threat scanning, and read-only off-site backup copies that ransomware cannot encrypt or destroy.

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The brands that trust iNextERP

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Frequently Asked Questions

01Is iNextERP Cloud only for hosting iNextERP software, or can we host other business apps too?

02Where is our business data physically hosted, and is it secure?

03How does iNextERP Cloud handle server failures or power outages?

04How frequently are cloud backups taken, and can we restore data if deleted by mistake?

05What happens to counter billing if our retail outlet loses internet connection?

06Do we need an internal IT manager or server engineer to manage this cloud?

07Can we upgrade RAM, Storage, or CPU as our business opens new branches?

08How does iNextERP Cloud protect against Ransomware and cyber threats?

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